WELCOME
"What is the most important thing you could be working on in the world right now?"
Aaron Swartz
ABOUT
I am a post-doctoral research fellow in Information Systems & Analytics at the National University of Singapore. I received my Ph.D. in Management of Information Systems from ESSEC Business School, France, and a Doctorat en Sciences de Gestion from EM2PSI Doctoral School. During my Ph.D., I spent three years in Singapore conducting research on the emergence of a cashless society.
I obtained an M.Sc. Business Administration Research from ESSEC Business School, France, and a double degree M.Sc. Management (Grande Ecole) from ESSEC Business School and from the University of Mannheim, Germany. I also have a B.A. in Media Studies and Management from the Ruhr-University Bochum, Germany.
Having lived and worked in the U.K., France, and Singapore for more than 9 years has brought me closer to new cultures, ideas, values, and beliefs. I am a curious and enthusiastic traveler, a passionate runner and swimmer, and enjoy cooking and good books.
RESEARCH
I am passionate about the interplay between digital technologies, users, organizations, and society. My motivation derives from (i) my curiosity to understand how digital technologies shape work and lives and (ii) my values to improve these environments with the help of digital technologies. Specifically, my research interests lie in (i) the unintended and/or undesirable consequences of digital technologies and (ii) the role of digital technologies for new ways of organizing and working.
I am trained as both a quantitative and qualitative researcher. Given the exploratory nature of the research questions I pursue, I am most passionate about qualitative research and have used multi-level embedded and longitudinal case study designs as well as multiple-case theory-building approaches. I have also been trained at the University of Michigan Mixed Methods program led by Dr. John Creswell.
Given the specific and contextualized environments of my research phenomena, I tend to take interpretivist approaches. However, when faced with the unintended consequences of digital technologies, interpretivism can be insufficient to critique and trigger change. Thus, I also embrace the critical paradigm. I believe the necessity and beauty of critical research lie in the potential to realize our social and ethical responsibility as researchers to address important social issues, such as power and social control.
I seek to conduct research that demonstrates high rigor and relevance. My active involvement in the academic community across conferences and workshops has helped me to build a research network that I seek to deepen and expand continuously. Please get in touch, if you are interested in exchanging about research ideas or establishing a research collaboration.
PEER-REVIEWED CONFERENCE PAPERS
TOKEN-CENTRIC WORK PRACTICES IN FLUID ORGANIZATIONS: THE CASES OF YEARN AND MAKERDAO
with Johannes Jensen and Michel Avital
International Conference on Information Systems 2021, Austin, Texas
- nominated for Kauffman Best Paper Award
- nominated for Best Theory Development Award
OVERCOMING STATUS QUO BIAS: NUDGING IN A GOVERNMENT-LED DIGITAL TRANSFORMATION INITIATIVE
with Jan Ondrus, Felix Tan, Yvonne Loh, and David Hardoon
International Conference on Information Systems 2019, Munich, Germany
with Jan Ondrus and Felix Tan
Pacific Asia Conference on Information Systems 2018, Yokohama, Japan
with Jan Ondrus and Thomas Kude
European Conference on Information Systems 2017, Guimarães, Portugal
WORKING PAPERS AND WORK IN PROGRESS
AT THE LAST FRONTIER OF A CASHLESS SOCIETY: A CRITICAL STUDY OF THE AGE-RELATED DIGITAL DIVIDE
with Jan Ondrus, Felix Tan, and Yvonne Loh
TACKLING UNINTENDED CONSEQUENCES OF TRANSFORMATIVE INNOVATION POLICY: A STUDY OF SINGAPORE'S MOVE TO A CASHLESS SOCIETY
with Jan Ondrus, Felix Tan, and Yvonne Loh
DISENTANGLING THE RESILIENCE OF A MALICIOUS DIGITAL INFRASTRUCTURE: THE CASE OF AVALANCHE
with Jan Ondrus and Felix Tan
MULTIPLE PATH CONSTITUTION IN DIGITAL TRANSFORMATIONS: CASHLESS PAYMENTS IN SINGAPORE 1980 - 2020
with Jan Ondrus
TALKS, PRESENTATIONS, AND WORKSHOPS
DISENTANGLING THE RESILIENCE OF A MALICIOUS DIGITAL INFRASTRUCTURE: THE CASE OF AVALANCHE
2021, MISQ Author Development Workshop
AT THE LAST FRONTIER OF A CASHLESS SOCIETY: A CRITICAL STUDY OF THE AGE-RELATED DIGITAL DIVIDE
2020, ESSEC MOS Doctoral Students Edition, virtual
ENHANCING FINANCIAL INCLUSION IN A SMART NATION
2020, People's Association, Ministry of Culture, Community, and Youth, Singapore
THE NEED FOR ALTERNATIVE QUALITATIVE RESEARCH GENRES TO INVESTIGATE CYBERCRIMES: THE CASE OF AVALANCHE AS A FRENCH NOUVEAU ROMAN
2020, Nanyang Technological University, Singapore
CLOSING THE DIGITAL DIVIDE IN A SMART NATION: A MIXED METHODS STUDY ON A NATIONAL E-PAYMENT PROGRAM
2019, Pre-ICIS Workshop on e-Government, Munich, Germany
E-PAYMENTS IN SINGAPOREAN HAWKER CENTERS: A MIXED METHODS STUDY
2019, TUMtalk, Technische Universität München, Campus Garching
THE ROLE OF ORGANIZATION AND IT FOR DIGITAL ECOSYSTEM RESILIENCE: THE CASE OF AVALANCHE
2018, Pre-ICIS French Chapter of AIS, Association Information et Management, San Fransisco, California
THE CURATION-GROWTH-DILEMMA: HOW DO DIGITAL PLATFORMS ENSURE IGNITION WHILE MAINTAINING QUALITY?
2017, WG8.2. Organization and Society in Information Systems (OASIS) Workshop, Seoul, South Korea
TEACHING
ASSOCIATE LECTURER,
E-BUSINESS,
ESSEC GLOBAL BBA
Spring 2020 & Spring 2021
in person, hybrid & online
Technologies have substantially changed the way businesses work. Parts of business operations are digitally transformed, and new digital-only business models conquer the market. The course seeks to explain (1) how businesses in different industries create and capture value to generate a sustainable competitive advantage using novel technologies and (2) how technology may be used to tackle some of the grand challenges of our times. The course sheds light on opportunities and the risks digital technologies bear for business using well-established and new concepts from the strategy literature.
Student Feedback
"One of my favorite classes, the teacher was great and I could clearly see how this course would help me in my future career. I am now planning on working in e-business jobs."
"I really recommend this teacher for her involvement with the students, commiting to give complete and personalized feedback for all students. Learning E-Business with her was very enriching."
"My favorite subject of the semester because of how relevant and interesting it was made by the professor. She ensured we were always understanding well and was always very prompt with responses during classes and also through email."